Refund policy
Exo Performance Refund Policy
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer refunds within 14 days of delivery under the following conditions:
Eligibility for Refund:
• Items must be unworn, unwashed, and unused.
• Underwear must be worn when trying on compression shorts.
• Items must be returned in their original packaging, including tags.
Non-Refundable Items:
• Any item that has been worn or washed.
• Items returned after the 14-day window.
• Gift cards or final sale items.
How to Request a Refund:
1. Contact our support team at [insert support email] within 14 days of receiving your order.
2. Include your order number and reason for return.
3. Once approved, you’ll receive return instructions.
Please note that customers are responsible for return shipping costs unless the item was defective or incorrect.
Once your return is received and inspected, we will issue your refund to the original payment method within 5–7 business days.